Frequently Asked Questions (FAQ)

Youโ€™ve got questions? Weโ€™ve got answers. The Office Chair Buddy team is committed to our customers.


Whatโ€™s your return policy?

Because the Office Chair Buddy is sold and shipped through Amazon, you get the benefit of Amazon's customer friendly return policy!ย ๐Ÿ˜ƒ

You may return new, unopened items sold within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.


Does the Office Chair Buddy ship for free?

The Office Chair Buddy is sold and shipped through Amazon, which means that Amazon Prime members get free two day shipping, plus all other Amazon customers can also enjoy free standard shipping on orders of $25 or more!ย ๐Ÿ“ฆ


Why does my favorite office chair keep sinking?

Over time, nearly every adjustable office chair cylinder will fail and start letting you down โฌ‡๏ธ (literally)โ€ฆeven your favorite ergonomic chair that cost a fortune! ๐Ÿ‘Ž

Adjustable office chairs use a pneumatic cylinder that controls the height of the chair with pressurized air. Unfortunately, the pneumatic cylinder on many chairs will begin to fail within just a few short years. This is generally because the seals are no longer able to maintain pressure. ๐Ÿ’จ

It is possible to purchase a replacement cylinder to restore full function to an adjustable office chair, but this process is very complicated ๐Ÿ”ง and is oftentimes almost as expensive as buying an all new chair. ๐Ÿ’ฐ๐Ÿ˜ณ

But now, you donโ€™t have to sink in your office chair every time you sit down! ๐Ÿ‘

With our simple saver kit that's designed and assembled in the USA ๐Ÿ‡บ๐Ÿ‡ธ, Office Chair Buddy fixes your sinking office chair by maintaining the height when the cylinder fails. ๐Ÿ’ฏ

And the best newsโ€ฆ.you donโ€™t need any tools, it installs in minutes, itโ€™s adjustable, easy to use and fits universally. Plus, it comes with our lifetime warranty! ๐Ÿ˜ƒ โœ”๏ธ


Does the Office Chair Buddy maintain the height of an office chair when the adjustable cylinder fails?

Yes, installing the Office Chair Buddy will maintain the height of your office chair. It's quick and easy to install. Plus, our kit includes multiple sizes, so you can adjust the height of your office chair to make sure it's just right. ๐Ÿ™Œ


Does the Office Chair Buddy require any tools?

The Office Chair Buddy does not require any tools or chair disassembly! Woohoo! ๐ŸŽ‰ The Office Chair Buddy is easy to use and easy to install.ย 


Does the Office Chair Buddy come with a warranty?

Yes! The Office Chair Buddy automatically comes with a five year warranty. โœ…

But, when you register your Office Chair Buddy here, you get our lifetime warranty! ๐Ÿ‘

Registration is simple. Just fill out the registration form after purchasing your Office Chair Buddy and you're all set for our lifetime warranty.ย 


Is the Office Chair Buddy assembled in the USA?

Yes, the Office Chair Buddy is assembled in North Carolina and South Carolina. ๐Ÿ‡บ๐Ÿ‡ธ


Will the Office Chair Buddy fit any office chair? 

Yes, the Office Chair Buddy has a universal fit and will fit almost any adjustable office chair made in the last 25 years! ๐Ÿ†’

If the Office Chair Buddy doesn't fit your office chair for any reason, don't sweat it! Just send it back to us for a full refund.

Ready to get your Office Chair Buddy?

The Office Chair Buddy saver kit that fixes your sinking office chair is conveniently available from Amazon, where you can shop easily, safely and even take advantage of Prime shipping!